services are based of the respect towards the patients, every
procedure is precisely performed in order to give a good medical
care, excellent supervision of the patient and complete satisfaction
of our clients.
have developed a safety program of the patient, seeking to minimize
the risks that our users face during the medical attention,
simultaneously that we maximize their well-being. Our strategy of
del Caribe SAS, generates its social responsibility with the
commitment that has the institution in contributing with the
development, well-being, and the improvement of the quality of life
of his users, collaborators and his families. The component of social
responsibility is established from the vision, mission and quality
politics where there are defined the approaches of vocation of
service and satisfaction of the client.
Consider that your satisfaction is an important reflection of our
labor. For this reason, we pledge in offering you diverse spaces
opened of communication, by means of which you have the opportunity
to transmit the worries, suggestions or claims related to the
received services. Later, we offer you a virtual mechanism that
allows you to share your opinions.
information with that you deal will be processed by Attention to the
User, office that, beside gathering your comments, works in order to
contribute information important information for the provision of
services, as the duties and rights with which you must compromise.
Remember that you possess the following alternative channels to send
your comments: Telephones:
/ 317 538 5402
/ 321 592 4171
in fulfillment of the foreseen in the law 1581 of 2012 " By
which general dispositions are dictated for the protection of
personal information " and of the Decree 1377 of 2013, publishes
for your knowledge the notice of privacy and the policies of
treatment of information that has helped in agreement to the article
10 of the Decree 1377 of 2013, where the IOIR remains authorized in
an express and unequivocal way to support and to handle all his
information in conformity with the foreseen in the present document,
except that you demonstrate the opposite, express, unequivocal way
and in writing in the thirties (30) working days counted from the
receipt of the present communication to the account of e-mail
arranged for such an effect: firstname.lastname@example.org.
communicate does exclusive reference to the notable thing above and
does not relate to the information recorded in the clinical
histories, due to the fact that the information and the information
there recorded preserve his reserved, confidential character totally
deprived of agreement to the politics of management of the
information and arranged by the Resolution 1995 of 1999.
our commitment to offer services of health of low complexity under
the domiciliary modality that satisfy the needs of patients and
relatives across a personalized service, reliable and opportune.
Based on the employment of methods according to the advances of the
science, technology, experience of our human resource and the quality
of the processes, offering a humanized service. Establishing
institutional policies in labor safety term of the patient, and
protection of the environment.